Last Updated: July 27, 2026
Kitchen24 (“Kitchen24,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit kitchen24.ca (the “Website”), contact us, book a tour, request information, or inquire about our kitchen rentals, memberships, facilities, training, events, photography, market research, or other services.
We may collect information that you submit directly through the Website, by telephone, by email, or in person, including:
First and last name.
Email address.
Telephone number.
Business or organization name.
Business type and description.
The Kitchen24 service you are interested in.
Tour, appointment, rental, or event details.
Messages, questions, requests, and other information you choose to provide.
Billing, booking, membership, or transaction information when entering into a service arrangement.
Feedback, testimonials, photographs, or other content you voluntarily provide or authorize us to use.
Submitting an inquiry or booking request does not automatically subscribe you to marketing communications.
When you visit the Website, we and our service providers may automatically collect limited technical information, including:
Internet Protocol address.
Browser and device type.
Operating system.
Pages viewed and actions taken on the Website.
Date and time of access.
Referring website or link.
Cookie identifiers.
Diagnostic, security, and error information.
We use this information to operate, secure, maintain, and improve the Website.
We may receive information from third-party service providers, referral partners, social media platforms, analytics providers, payment processors, or donation platforms when you interact with services connected to Kitchen24.
If a payment or donation is processed by a third-party provider, that provider may collect your payment details according to its own privacy policy. Kitchen24 does not intentionally store complete payment card information on the Website.
We may use personal information to:
Respond to questions and service inquiries.
Schedule tours, meetings, consultations, rentals, training sessions, or events.
Prepare quotations and service proposals.
Manage memberships, bookings, facility access, and customer relationships.
Process or confirm payments, deposits, invoices, and donations.
Communicate about requested services.
Provide customer support.
Operate, maintain, and improve the Website and our services.
Understand how visitors use the Website.
Protect Kitchen24, its customers, facilities, Website, and systems against fraud, misuse, unauthorized access, and security threats.
Comply with legal, regulatory, insurance, accounting, and contractual requirements.
Send promotional communications where we have consent or are otherwise permitted by law.
We will not use personal information for a materially different purpose without obtaining additional consent where required.
By providing personal information to Kitchen24, you consent to its collection, use, and disclosure for the purposes described in this Privacy Policy or explained at the time of collection.
You may withdraw your consent, subject to legal or contractual restrictions and reasonable notice. Withdrawal may affect our ability to provide certain services.
Kitchen24 may send promotional emails or electronic messages only with your consent or as otherwise permitted under applicable Canadian law.
Marketing communications will identify Kitchen24 and provide a method to unsubscribe. You may unsubscribe at any time by using the unsubscribe link in the message or contacting us at info@kitchen24.ca.
Unsubscribing from marketing does not prevent us from sending service-related communications concerning an active inquiry, booking, membership, payment, or contractual relationship.
The Website may use cookies and similar technologies to:
Enable essential Website functions.
Remember preferences.
Protect forms and prevent spam or abuse.
Measure Website traffic and performance.
Understand how visitors interact with Website content.
Display third-party content, maps, videos, or social media features.
You may control or delete cookies through your browser settings. Blocking certain cookies may affect Website functionality.
Third-party services may place their own cookies and process information according to their respective privacy policies.
Kitchen24 does not sell or rent personal information.
We may disclose information to:
Website hosting, security, backup, email, analytics, and technical service providers.
Payment, accounting, invoicing, booking, or donation service providers.
Professional advisers, insurers, auditors, lawyers, or accountants.
Government, regulatory, law-enforcement, or public-health authorities when required by law.
A purchaser, successor, or adviser in connection with a proposed or completed business transaction.
Other parties with your consent or at your direction.
Service providers are permitted to use personal information only as required to provide their services or comply with applicable law.
Some service providers may process or store personal information outside Ontario or Canada. Information processed in another jurisdiction may be subject to the laws and lawful access requirements of that jurisdiction.
Kitchen24 uses reasonable contractual, administrative, and technical measures to protect information handled by service providers.
We retain personal information only for as long as reasonably necessary to:
Fulfil the purposes for which it was collected.
Manage our relationship with you.
Meet legal, accounting, tax, insurance, and contractual obligations.
Resolve disputes and enforce agreements.
Maintain appropriate security and business records.
When information is no longer required, we will securely delete, destroy, or anonymize it, subject to applicable legal requirements.
Kitchen24 uses reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, alteration, or misuse.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. You should avoid submitting unnecessary sensitive information through general Website forms or email.
Subject to applicable law, you may request:
Access to personal information held about you.
Correction of inaccurate or incomplete information.
Information about how your information has been used or disclosed.
Withdrawal of consent where applicable.
Deletion of information that Kitchen24 is not legally required to retain.
We may need to verify your identity before completing a request.
Requests may be sent to info@kitchen24.ca. We will respond within a reasonable period and as required by applicable law.
The Website and Kitchen24’s commercial services are not directed primarily to children. We do not knowingly collect personal information from children through the Website without appropriate consent.
Where minors participate in an authorized class, event, program, or photography session, additional consent from a parent or legal guardian may be required.
The Website may contain links to third-party websites, social networks, payment services, donation platforms, or embedded content.
Kitchen24 does not control the privacy or security practices of third parties. We encourage you to review their privacy policies before providing personal information.
We may update this Privacy Policy periodically to reflect changes to our practices, services, technologies, or legal obligations.
The updated version will be posted on this page with a revised “Last Updated” date. Material changes may also be communicated through the Website or another appropriate method.
Questions, concerns, or requests regarding this Privacy Policy or Kitchen24’s handling of personal information may be directed to:
Kitchen24
100 Marmora Street, Suite 200
Toronto, Ontario M9M 2X5
Canada
Email: info@kitchen24.ca
Telephone: +1 (416) 792-4505
Website: https://kitchen24.ca
If you are not satisfied with our response, you may also contact the Office of the Privacy Commissioner of Canada through priv.gc.ca.