Terms of Use

Terms of Use

Last Updated: July 27, 2026

These Terms of Use (“Terms”) govern your access to and use of kitchen24.ca (the “Website”), operated by Kitchen24 (“Kitchen24,” “we,” “us,” or “our”).

By accessing or using the Website, you agree to these Terms. If you do not agree, please do not use the Website.

1. About the Website

The Website provides information about Kitchen24 and its services, which may include:

  • R&D test kitchen rentals.

  • Private and commissary kitchen rentals.

  • Membership and shared production space.

  • Lounge and cooking studio rentals.

  • Conference room and workspace rentals.

  • Corporate training and culinary programming.

  • Food photography and video services.

  • Market research facilities.

  • Events, tours, consultations, and related services.

Service availability, pricing, equipment, capacity, schedules, and conditions may change without notice.

2. Website Information

We make reasonable efforts to keep Website information accurate and current. However, Website content is provided for general information and does not constitute a binding quotation, guarantee, professional advice, or confirmation of availability.

Images, floor plans, equipment descriptions, capacities, and other service information may be illustrative. Please contact Kitchen24 to confirm the requirements applicable to your intended use.

3. Inquiries, Quotes, and Bookings

Submitting a form, requesting a quote, booking a tour, sending an email, or speaking with Kitchen24 does not by itself create a confirmed reservation or legally binding service agreement.

A booking is confirmed only when Kitchen24 provides written confirmation and any required agreement, deposit, or payment has been completed.

Quotes are valid only for the period stated in the quotation and may depend on availability, service requirements, equipment, staffing, cleaning, storage, insurance, and other applicable charges.

4. Separate Rental or Service Agreements

Kitchen rentals, memberships, events, training, photography, market research, and other paid services may be governed by a separate written agreement, booking confirmation, invoice, waiver, facility policy, or service-specific terms.

If these Terms conflict with a signed rental or service agreement, the signed agreement will govern the relevant service.

These Website Terms are not a substitute for Kitchen24’s rental, membership, safety, cancellation, damage, deposit, or facility-use agreements.

5. Eligibility

You may browse the Website for general information. To make a booking, enter into a service agreement, or use Kitchen24’s facilities, you must have the legal capacity and authority to do so personally or on behalf of your business or organization.

You are responsible for ensuring that the information you provide is complete, accurate, and current.

6. Facility and Customer Responsibilities

Anyone booking or using Kitchen24’s facilities may be required to:

  • Follow applicable food-safety, public-health, workplace-safety, fire-safety, licensing, and legal requirements.

  • Obtain and maintain required permits, approvals, insurance, and certifications.

  • Follow Kitchen24’s facility rules, equipment instructions, access procedures, and staff directions.

  • Use equipment and facilities safely and only for their intended purposes.

  • Properly manage food ingredients, allergens, labelling, storage, waste, sanitation, and cleaning.

  • Supervise employees, contractors, guests, or participants brought onto the premises.

  • Report damage, accidents, hazards, or equipment problems promptly.

  • Avoid interfering with other customers, members, staff, or facility operations.

Specific obligations will be detailed in the applicable rental, membership, event, or service agreement.

7. Payments, Deposits, Cancellations, and Refunds

Prices displayed on the Website, if any, may be changed or corrected without notice.

Payment schedules, security deposits, taxes, cancellation rules, rescheduling fees, refunds, equipment charges, cleaning charges, storage charges, and damage liability will be governed by the applicable quotation, invoice, booking confirmation, or written service agreement.

Where payment is processed through a third-party provider, that provider’s terms and privacy policy may also apply.

8. Acceptable Use

You agree not to:

  • Use the Website for unlawful, fraudulent, deceptive, or harmful purposes.

  • Attempt to gain unauthorized access to the Website, server, accounts, databases, or networks.

  • Upload or transmit malware, malicious code, spam, or harmful content.

  • Interfere with Website operation, availability, or security.

  • scrape, copy, reproduce, or extract Website content through automated means without written authorization.

  • Impersonate Kitchen24 or another person or organization.

  • Submit false, misleading, defamatory, offensive, or infringing content.

  • Use Website information to send unsolicited commercial communications.

  • Attempt to bypass security, access controls, rate limits, or technical restrictions.

We may restrict or block access where we reasonably believe these Terms have been violated.

9. Intellectual Property

Unless otherwise stated, the Website and its content—including text, photographs, videos, logos, graphics, designs, icons, layouts, and software—are owned by or licensed to Kitchen24 and are protected by applicable intellectual-property laws.

You may view and print Website content for personal or internal business evaluation purposes. You may not reproduce, modify, publish, distribute, sell, license, commercially exploit, or create derivative works from Website content without prior written permission.

Kitchen24’s name, branding, and logos may not be used without authorization.

10. Content You Submit

If you submit feedback, comments, testimonials, images, videos, or other content, you confirm that:

  • You have the right to provide the content.

  • The content does not violate another person’s rights or applicable law.

  • The content is accurate and not deceptive or harmful.

You retain ownership of your content. Where you expressly authorize Kitchen24 to publish or promote it, you grant Kitchen24 a non-exclusive, royalty-free licence to use, reproduce, format, and display that content for the agreed purposes.

We may remove Website comments or submissions that are unlawful, misleading, abusive, promotional, infringing, or otherwise inappropriate.

11. Third-Party Services and Links

The Website may contain links to or integrations with third-party websites, maps, social platforms, payment processors, booking systems, donation services, or embedded media.

Kitchen24 does not control and is not responsible for third-party content, availability, security, products, services, or privacy practices. Your use of a third-party service is governed by that provider’s terms.

A link does not necessarily constitute Kitchen24’s endorsement of the third party.

12. Website Availability and Security

We may modify, suspend, restrict, or discontinue any part of the Website for maintenance, security, operational, or business reasons.

Although we take reasonable security measures, we cannot guarantee that the Website will always be uninterrupted, error-free, or completely free of harmful components.

You are responsible for maintaining appropriate security and backups on your own devices.

13. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Website and its content are provided on an “as is” and “as available” basis without warranties or conditions of any kind, whether express, implied, statutory, or collateral.

Kitchen24 does not guarantee that:

  • Website content will always be accurate, complete, or current.

  • The Website will always be available or error-free.

  • Any inquiry will result in service availability or a confirmed booking.

  • Use of Website information will produce a specific commercial or operational result.

Nothing in these Terms excludes any warranty, condition, or right that cannot legally be excluded.

14. Limitation of Liability

To the maximum extent permitted by law, Kitchen24 and its directors, employees, contractors, and representatives will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from your use of or inability to use the Website.

This includes loss of profits, revenue, data, business opportunities, reputation, or goodwill.

Liability relating to an actual kitchen rental, membership, event, training session, or other paid service will be governed by the applicable written agreement.

Nothing in these Terms limits liability that cannot lawfully be limited or excluded.

15. Indemnification

To the extent permitted by law, you agree to indemnify and hold Kitchen24 harmless from claims, losses, liabilities, damages, and reasonable expenses arising from:

  • Your unlawful or unauthorized use of the Website.

  • Your violation of these Terms.

  • Content you submit.

  • Your infringement of another person’s rights.

  • Your misuse of Kitchen24’s name, content, systems, or services.

16. Privacy

Your use of the Website is also subject to Kitchen24’s Privacy Policy.

17. Suspension or Termination

We may suspend or terminate access to the Website where reasonably necessary to protect Kitchen24, its customers, its systems, or third parties, or where these Terms have been violated.

Sections that by their nature should survive termination will continue to apply.

18. Governing Law

These Terms are governed by the laws of the Province of Ontario and the applicable federal laws of Canada.

Subject to any rights that cannot legally be waived, disputes relating to the Website will be submitted to the courts located in Toronto, Ontario.

19. General Provisions

If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect.

Failure to enforce a provision does not waive our right to enforce it later.

These Terms, together with the Privacy Policy and any applicable written service agreement, constitute the agreement governing the relevant subject matter.

20. Changes to These Terms

We may update these Terms periodically. Changes will be posted on this page with a revised “Last Updated” date.

Your continued use of the Website after changes are posted constitutes acceptance of the updated Terms.

21. Contact Us

Questions about these Terms may be directed to:

Kitchen24
100 Marmora Street, Suite 200
Toronto, Ontario M9M 2X5
Canada

Email: info@kitchen24.ca
Telephone: +1 (416) 792-4505
Website: https://kitchen24.ca